Happy Mothers Car Seat

After reading and researching and asking moms and dads what they thought we finally decided on a convertible car seat. Originally, our thought was to get the Alph*a Ome*ga by safety 1s*t but our car has side impact air bags and we felt there wasn't enough on the seat to protect baby's head from the air bags should they go off.
Then we thought we would but the gra*co seat but learned it is only tested by US standards which is impacts up to 35mph. Everyone kept telling us to get a Br*itax. Listen people - those are expensive! We resisted. Then we learned that they are made in the US but they are made to the European standards tested to 55mph of impact. Humph.
After looking online we found a Bri*tax Roundabout for the same price as the other seats I mentioned previously. Nice! We ordered the seat online through Amaz*on from a company called Happy Mothers. The seat got here in a very timely manner and I opened it yesterday to find they sent the wrong color. Shoot.
Then we call the company, who says their hours are 10am to 6pm Eastern time (New Jersey). We call at what is 5:30 their time and get a recording that says they are closed, please call back during their regular hours. WHAT?! Hello, who decided to leave work 30 min early????? We have an issue!
Today my husband called in the morning. A very nice lady helped him and said they would send us a shipping label and send the shipping company to pick it up. We are to call Happy Mothers as soon as the seat is picked up and they will ship the correct color. When asked why no one answered the phone last night the lady said, "Really we close at 5pm but occasionally we are here until 6pm so that's why the recording says that."
In what world does that make sense? Sounds like they run on Island time or China time or something.
Results are still pending if this company is a place of their word. I will let you know if they make the black list or if they are reputable.